Shipping policy

Last updated: July 30, 2026

Order processing

Orders are processed and dispatched within 1–2 business days (Monday to Friday, excluding public holidays).

Shipping rates

Free standard shipping on all orders over $75 USD. Below $75, standard shipping is $3.95 within the United States and $6.95 internationally.

Delivery times

Standard delivery typically takes 3–7 business days after dispatch.

Duties & taxes

All import duties and taxes are already included in the price you see. You will never be asked to pay anything extra on delivery.

Tracking

You'll receive a tracking number by email as soon as your order ships. Tracking can take up to 48 hours to update.

Address accuracy

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly provided address.

Lost or delayed packages

If tracking hasn't updated or your package seems lost, email contact@thecandiceshop.com and we'll work with the carrier.

Contact

Questions? contact@thecandiceshop.com