Privacy Policy

Last updated: July 22, 2026

This Privacy Policy explains how Candice (“we,” “us,” “our”) collects, uses, and shares personal information when you visit or make a purchase at thecandiceshop.com (the “Site”).

Information we collect

We collect information you provide directly — such as your name, email address, shipping and billing address, phone number, and order details — when you place an order, create an account, or contact us. We do not receive or store your full payment card number; payments are handled by our payment processors.

We also automatically collect certain information when you use the Site, including your IP address, device and browser type, pages viewed, and how you interact with the Site, through cookies and similar technologies.

How we use your information

To process and deliver your orders and handle returns and refunds;
To communicate with you about your orders and respond to inquiries;
To send marketing emails where you have opted in (you can unsubscribe at any time);
To operate, improve, and secure the Site and prevent fraud;
To comply with legal obligations.

How we share your information

We share personal information with service providers who help us run our business — including Shopify (our e-commerce platform), payment processors, shipping carriers, and email/marketing and analytics providers — only as needed to provide their services. We may also disclose information to comply with the law or to protect our rights. We do not sell your personal information for money.

Cookies

We use cookies to keep your cart, remember preferences, and understand site usage. You can control cookies through your browser settings; disabling them may affect Site functionality.

Data retention

We keep personal information for as long as needed to fulfill the purposes described here, including legal, accounting, and reporting requirements.

Your rights

Depending on where you live, you may have the right to access, correct, or delete your personal information, to opt out of marketing, and to opt out of the “sale” or “sharing” of personal information. California residents have rights under the CCPA/CPRA, including the right to know, delete, correct, and opt out, and not to be discriminated against for exercising these rights. To exercise any right, email us at contact@thecandiceshop.com. We will verify and respond as required by law.

Children’s privacy

The Site is not intended for anyone under 18, and we do not knowingly collect personal information from children.

International visitors

We are based in the United States and process data there. If you access the Site from outside the U.S., your information may be transferred to and processed in the United States.