Shipping Policy

Last updated: July 22, 2026

Here’s everything you need to know about how we ship your Candice order.

Processing time

Orders are processed and dispatched within 1–2 business days (Monday–Friday, excluding holidays). You’ll receive a confirmation email with tracking once your order ships.

United States

We offer free standard shipping on U.S. orders over $75. For orders under $75, a flat standard shipping rate is calculated at checkout. Standard delivery typically takes 3–7 business days after dispatch, depending on your location.

International

We ship worldwide. International delivery typically takes 7–21 business days after dispatch, depending on the destination and local customs. Shipping charges for international orders are calculated at checkout.

Customs, duties & taxes

For international orders, import duties, taxes, and customs fees may be charged by your country when the parcel arrives. These charges are the responsibility of the customer and are not included in the price or shipping cost at checkout. Please check your local regulations before ordering.

Tracking

Once your order ships, you’ll receive a tracking number by email. Please allow up to 48 hours for tracking to update.

Incorrect address

Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrectly provided address. If you notice an error, contact us immediately at contact@thecandiceshop.com and we’ll try to help before the order ships.