Terms of service

Last updated: July 22, 2026

Welcome to Candice. These Terms of Service (“Terms”) govern your access to and use of the website thecandiceshop.com and any related services (the “Service”), operated by Candice (“Candice,” “we,” “us,” or “our”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

1. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Service or make a purchase.

2. Your account

If you create an account, you are responsible for keeping your login credentials confidential and for all activity under your account. Notify us promptly at contact@thecandiceshop.com of any unauthorized use.

3. Use of the Service

You agree to use the Service only for lawful purposes. You may not violate any law, infringe intellectual property or other rights, upload malicious code, interfere with the Service, attempt unauthorized access, or harass or harm others.

4. Products and pricing

We sell intimate apparel and related products. We strive to display colors, descriptions, and prices accurately but do not warrant that all content is error-free. All prices are in U.S. dollars (USD) and may change at any time. We may limit quantities, refuse or cancel any order, and correct errors, including after an order is submitted.

5. Orders and payment

Your submission of an order is an offer to purchase, subject to our Terms of Sale. All orders are subject to acceptance and availability. Payment is processed by our third-party providers; by ordering you authorize us to charge your payment method for the total, including taxes and shipping.

6. Shipping, returns, and refunds

Shipping is governed by our Shipping Policy, and returns and refunds by our Refund Policy, each incorporated into these Terms.

7. Intellectual property

All content on the Service — including text, graphics, logos, images, and the Candice name and branding — is owned by or licensed to us. You may not copy or use it without our prior written permission.

8. Disclaimer of warranties

The Service and products are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

9. Limitation of liability

To the fullest extent permitted by law, Candice will not be liable for any indirect, incidental, special, or consequential damages. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.